Advancing workplace safety
Our company-wide Environment, Health & Safety (EH&S) Policy states that Chubb “will not be satisfied until its workplace is safe from hazards, its employees are injury free, its products and services are safe, and its commitment to and record in protecting the natural environment are unmatched.”
Cardinal rule programs have been developed for all aspects of the business regarded as high-risk, while traditional safety programs, such as machine guarding, ergonomics, and fall protection, are a
constant focus at Chubb. Overall, fast resolution of safety concerns, enhanced communications efforts, and stronger employee involvement have resulted in a safer working environment for employees and higher awareness.
Achieving Competitive Excellence
“Every day, in almost every country in the world, customers define our competitive excellence when they decide to buy our products and services or those of a competitor's. Similarly, investors define our competitive excellence when they choose to invest in us or in another company. Only by offering superior value to both customers and investors will our company continue to grow and prosper. Therefore, our quest for competitive excellence has no end.” --ACE mission statement
Chubb is committed to the UTC-wide Achieving Competitive Excellence (ACE) operating system, which helps to ensure world-class quality in our products, processes, and services. With its relentless focus on increasing efficiency and reducing waste, ACE is integral to Chubb's performance model, helping to improve quality and customer satisfaction and reduce costs.
Employees across Chubb share a commitment to continuous improvement in everything we do. ACE is implemented on the micro level, with employees who are trained and empowered to implement standard processes across the company. Through a rigorous, data-driven process
assessed by internal assessors, employees and their organizations progress through the Qualifying, Bronze, Silver and Gold levels of ACE.
Creating a culture of respect, trust and integrity
Chubb places a huge importance on integrity. Our customers rely on us for the highest ethical standards. We aim to create value for stakeholders, foster an ethical culture and achieve 100 percent compliance with laws and regulation. Our business adheres to UTC’s Code of Ethics, which embodies a commitment to positive behaviors that build trust, promote respect, and demonstrate integrity.
Good business ethics also encompasses good customer relations. Chubb is committed to providing every customer the highest quality products and services. Our employees work to help ensure promptness and professionalism at all times. Customers can rely on the solutions we offer, and in the way we do business.
Supporting community
At Chubb, a UTC Fire & Security, we believe successful businesses improve the human condition. One way we demonstrate this is by investing in our communities through charitable giving programs. Our charitable giving is focused on organizations that help promote a safer, healthier, and more secure environment.